Kiboots - Terms and Conditions

We hope all our customers are completely happy with their purchase at Kiboots.com. Our aim is to provide our online customers with the same excellent level of service for which we are already known. If you are not entirely happy we will do our best to help to resolve this.

Returns

Visit our returns page to see all of the available returns options for you.

Cancellations

If we have accepted an order from you and you wish to cancel this order you have contact us via email within 24 hours to notify us of this. Please quote your order number.

If you have already been sent an email confirming dispatch it will not be possible to cancel your order. In this case it will be necessary for you to return the goods to us at your own cost and risk. A charge of 5 euro’s will apply to cover our delivery charges and administration costs.

Price

All prices shown on our website are inclusive of VAT (or similar sales tax), where applicable, at the current EU rate.

Product Availability

It is important to note that information about our products does not amount to an offer by us to sell the products on that basis. Rather, it is an invitation to you to make us an offer to purchase that product on that basis, therefore references to orders placed by customers are deemed to be references to offers by such customers to purchase the relevant produce from us. Although we will endeavour to maintain to supply you with the item requested, sometimes we may be unable to fulfill an order. In this instance, you will be informed at the earliest opportunity.

Order Returns

If after Kiboots has accepted an order from you (acceptance will be communicated via e-mail on receipt of an order), and you wish to withdraw from the contract, you may do so by communicating that wish to us within 24 hours of our acceptance. If you have already received the goods and they are unwanted, you must return the goods to us at your own cost and risk. Please note that the original shipping charges will not be refunded. This will not apply in the case of faulty, damaged or incorrect goods. It is imperative that you notify us within 5 working days of receipt of goods if they are faulty. Provided the goods are returned in the same condition as we supplied them to you, we shall reimburse all monies, less any charges, paid by you for those goods.

Complaints

The following terms and conditions do not affect your statutory consumer rights. If goods do not reach you in good condition or are faulty, carriage costs for the affected portion of delivery back is at our expense. You must contact us to arrange return delivery.

Your complaint will be acknowledged within 2 working days and we will keep you well informed about progress. Kiboots will only credit you for the items that have been damaged or are faulty upon safe receipt of the goods into our hands. Kiboots will accept returns and give full refunds only in circumstances where the products have not been tampered with or opened. Refunds will be furnished within 14 days of the agreement to refund.

Delivery

For full details, please see our Delivery page. Kiboots cannot be held responsible if any item you have ordered is impounded by or has extra duty charged on it by your local customs and excise department, therefore we recommend that you check with the Customs and Excise Department before ordering from us.

VAT

All prices shown are inclusive of VAT.

Payment

Payment at Kiboots is safe, secure and easy. Please use paypal, creditcard or any other possibility provided.

If you find any problems please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Website Images

We make every effort to ensure that images displayed on our website are as accurate as possible but cannot guarantee an exact match in color to the product as displayed on your screen.

Product Specification

All product information and technical specifications contained for guidance only, no responsibility can be taken for errors or omissions.

Data Protection

Any information you provide is treated in strict confidence and is stored in a secure location. Customer details will not be disclosed in any way to any persons out. If you do not wish to receive promotional material from us, please register that with us immediately by e-mail. View our Privacy Policy.

Termination

Kiboots reserves the right to abort access of our Internet services if you behaviour is found to be discordant with these terms and conditions at any time.

Intellectual Property

No permission is given by Kiboots in respect of the reproduction or use for injurious or commercial purposes of any brand names, product names, designs and any other material shown on the Kiboots website in which intellectual property rights subsist. ALL RIGHTS RESERVED.